kaiser permanente text bot interview
I think the right answer is, 'of course, but not for long!' I hope to involve them in various Kaiser community volunteering opportunities.". I follow the rules, I maintain my certifications, and I appreciate the policies and values of whatever site I work. ", "I'm a very detailed and organized person. ", "I have three philosophies when it comes to my work. What does it mean after your phone interview. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. Use a specific example and describe how you handled the situation and any lessons that you learned moving forward to prevent it from happening again. I'm happy to answer any questions you have. 35 Kaiser Permanente Interview Questions (+ Answers) Do you feel it demonstrates that you're committed to knowing and supporting a group of people? "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). Contact us here. If you can, provide an example of a time when you implemented a stress-management technique in your current role and explain why it was effective. I'm a good listener, and my coworkers and patients like that about me. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. Discuss with the interviewer what you would expect for compensation if offered this position. I cope with these emotions by telling myself that it's not my story, it's the patient's story. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I work good under stressful situations, and I'm good at resolving patients' problems.". "My customer service skills with my patients are definitely one of my strengths. ", "In my current position, we were running into several issues about a year ago that involved the inventory and stocking of supplies in patient rooms. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. What questions did they ask during your interview at Kaiser Permanente? There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. . Are there specific Kaiser volunteer opportunities you'd be interested in? Your interviewer would like to know how your communication skills have benefited your team in the past. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. I really like this answer! As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. I am a people person and build relationships with my coworkers and patients alike. While I always do my best to provide kind and considerate care to my patients, I heavily emphasize things like patient privacy and patient advocacy when necessary. If possible, avoid extreme responses that include speaking negatively of others or naming people. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. Great answer! Kaiser Permanente Interview Questions & Answers | Indeed.com We had in services to help us prepare. Our interview questions and answers do not represent any organization, school, or company on our site. We wanted to create a resolution with this person. I greatly value the information shared between fellow professionals in our field. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. ", "I am so glad you pointed out your need for diversity at Kaiser Permanente. ", "I have the basic procedural skills for this team position. If I promise any follow-up to my students, I do so in a timely manner. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. How to Answer: Why Do You Want to Work Here? By seeing and understanding the history, I can help guide a plan moving forward for the team. "A bit about me - I love to travel, read, and conduct research. Ensure that the example that you use displays your ability to take on change with a smile on your face, a positive attitude, and produced an excellent result. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. How to nail an interview with a chatbot - Fast Company Unfortunately, the sales have shut down. ", "Knowing that I wanted to pursue a career that involved healthcare and science, I received my bachelor's degree in cytotechnology from Thomas Jefferson University. The purpose of this page is to help you prepare for your job interview. ", "Yes, I handle all of these administrative tasks in my current role. I've cleaned up your answer slightly to more successfully deliver your message. It's professional to take a few minutes after an encounter like that and let those emotions come and go. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. You also made sure to take action so that this did not happen again. It is not the ideal situation, but I have always adjusted for the good of the team. Using texts, Kaiser signs up 11,000-plus members for CalFresh | The Make them think we care about them as if they were our family members so that they will come back.". If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". If they want help, Ill help any way I can. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Does it help you build trusting relationships with community members? ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? A career in healthcare can be emotional at times; however, I choose to focus on the positives. Discuss the reasons why will you be great at this job. After communicating the issue with my director, we realized that there wasn't an efficient inventory tracking system and supply ordering system in place for our clinic. Very nice answer. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. My organized and efficient communication skills will be an asset to Radiology when communicating with other departments.". Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Written by Ryan Brunner on November 21st, 2021. The application opens in early May. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. These experiences have really opened my eyes to working with people from backgrounds different than myself. ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. Indeed's survey asked over 1,877 respondents whether they felt that their interview at Kaiser Permanente was a fair assessment of their skills. When I enjoy what I do it doesn't feel like a chore. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? This could include increasing budgets or improving patient care. I am always sure that when at home, my family gets my attention first. The interviewer would like to dig deeper into your true areas of interest when it comes to your larger career goals. I volunteer with their organizations in various roles. ", "I am happy to hear that Kaiser Permanente values long-term relationships. As well, I am an active participant in my local rotary club. I am looking forward to getting into the routine of a career again. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. Maybe you can see opportunity when others can only focus on the issue. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. I like working in an industry where genuine care is valued. Talk to the interviewer about how you can maintain that appropriate balance for yourself. "I have experience in ordering medical supplies and maintaining inventory. My idea was to talk to users of EHR systems at all levels. Truth is always key, so I will be honest and clear when communicating the news. This is a great start! ", "To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. Discuss with the interviewer what you think you will need to deliver exceptional service in this role. Talk about your qualifications and skills that will help you to do this job well. Avoid speaking negatively about any patients or colleagues and use a recent example from your current role. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. My approach is to be empathetic, soft-spoken, and truthful. When I hit my 20's, it was so important to me to learn about other cultures. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. I also receive emails from different pharmacy pages with interesting articles.". ", "In looking to further my career in the healthcare field, I know that Kaiser Permanente has the highest of quality standards for the care that they provide. "Early in my career, I was working a night shift with minimal staffing on our unit. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. One for the clinic, one for me, and one for the patient. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me. I have been working on it by asking for help; if I'm helping the pharmacist, I ask another tech to fill or input.". When have you had to adapt to change in the workplace? Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. ", "Currently, I spend one weekend a month building homes for Habitat for Humanity. Working closely with colleagues and/or patients in the healthcare world will eventually put you in close contact with someone who is very difficult to work with. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. I like to manage my time to finish my projects on time. INTERVIEW KAISER Flashcards | Quizlet Submit as soon as possible so that you will have more time to gather the required supplemental documents. We do not claim our questions will be asked in any interview you may have. 57 questions about Interviews at Kaiser Permanente. Text Message Reminder Program I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. Problem-solving and dispute resolution are critical skills to possess on the team at Kaiser Permanente. One of the toughest parts of communication can be delivering bad news to people with whom you work. Our date tracking prior to 2019 was not accurately kept. We had a lot of concerns with patients not showing up for appointments when expected. Conversely, you could be relied upon to work solo a majority of the time and need the ability to make quick decisions on your own. These are all excellent skills to have, and you sound very talented! I manage this by focusing my energy on productive activities that are good for my work. I had 2 interviews with kaiser received and offer within a week. We also met the needs of our team by protecting the positive culture we had worked so hard to create. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. Is this something junior staff can be involved in? I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. I also keep myself open to my colleagues so that they can know and understand me better as well. Why Do You Think You Are A Good Fit For This Company? ", "I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My weakness is taking on too much and not delegating. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". The sheer size of Kaiser Permanente makes them a very culturally diverse organization. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. In the end, we awarded those with perfect attendance a $600 bonus. I greatly value diversity. Have a question or concern? If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. If necessary for my own personal good, I don't hesitate to walk away from my desk and take a walk to calm my brain a bit before stepping back.