aec russells hall hospital

Patient Experience Team. 2023 Russell Medical. Video messages to our community from our Physicians and our Staff. The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. Risks within the emergency department were not always identified and escalated appropriately. Rowley Regis, Published Our rating of safe was Inadequate overall. Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. (01384) 456111, Provided and run by: The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. We will publish a report when our review is complete. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Inadequate Published In AMU, you will also be reviewed by therapy services if necessary. Again thank you and i would recommend this hospital to all my family and friends. We saw much support for the trust, both from the public and from the local health economy. Dudley to Russells Hall Hospital If you need a longer stay for further treatment, you may be transferred to other appropriate wards after 48-72 hours. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Change my preferences If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. the service isn't performing as well as it should and we have told the service how it must improve. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. Care records were still not always written and managed in a way that kept patients safe. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. I'm feeling more optimistic about my treatment. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. I wouldnt hesitate to re commended Russells Hall to give birth in. The firm said it had complied with the order and the safety of staff and patients was its top priority. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. The senior led team will review you on a daily basis, including weekends and bank holidays. Mon-Fri: Breakfast 6:30am 9:30am / Lunch 11:00am 1:30pmSat and Sun: Breakfast 6:30am 9:00am / Lunch 11:00am 1:00pm Menu Line (outside) 256.329.7625Menu Line (inside) 6368 [], Patient room and general information is available at the information desk, located in the main lobby on the first floor. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. My Site 12701 To call the information desk from within the hospital, dial extension 7081. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Diamond also services this route every 20 minutes. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Cant fault the staff and the service. I recently came into hospital on the day surgery unit for a SLNB and biopsy. Our mission is simple: Being the best because, we care. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. This condition related to the provision of specialist medical in reach and support into the emergency department. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Outpatient services are also provided at the Corbett and Guest hospitals. the service is performing badly and we've taken enforcement action against the provider of the service. I was induced after the consultant identified a large amount of fluid around my baby. AEU Department At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. All the best and take care, Your kind comments have been shared with the team and senior management who will be pleased to hear of them. AMU has in-house vascular ultrasound for conditions like suspected DVTs seven days a week, run by Vascular Sonographer Corinna Gomm and Mostafa Heydary. The trust has responded well to the Keogh review in 2013. Emergency Care - Find a Service | Holy Cross Health Out NHS is amazing all staff were professional and amazing. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Russell Medical became a part of UAB Health System in January, 2020. Staff cared for patients with compassion however, patient dignity was sometimes compromised. Our rating of well led was requires improvement overall. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. SDEC is the provision of same day care for emergency patients who would otherwise be admitted to hospital. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Family donates $25M for senior facility expansion at Russell there are some services which we cant rate, while some might be under appeal from the provider. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. Dudley We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. There are six bands within the monitoring system so this Trust had a relatively lower risk. Our rating of responsive was requires improvement overall. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The nurses there found out I hadnt even seen a midwife yet despite chasing (as I'm an out of area patient) and instantly sprang into action making sure I'd had all the required tests and booked in correctly, each member of staff were friendly and caring. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. the service is performing well and meeting our expectations. This meant that shortfalls were identified so that improvements could be made. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Some improvement in patient flow through the ambulance triage assessment area were seen. We are continuing to monitor progress against these. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. All the best and take care. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The Any other browser may experience partial or no support. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding The complaints were analysed to look at trends, for changes to be implemented. 6 September 2018. 17 October 2018. the service is performing well and meeting our expectations. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Click here for the news and events happening at Russell Medical. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Report review titled Outstanding as unsuitable, Thank you for taking the time to share such fantastic feedback about you daughters experience in the Emergency Department at our hospital. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. We don't rate every type of service. Our mission is simple: Being the best because, we care. We use this information to improve our site. Even the food was great! Russells Hall Hospital 3 years ago. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. ADVERTISEMENT: Services or products are not endorsed by the Trust. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. With his familys legacy gift, this vision will become a reality, said Peace. Since the last review, we have continued to monitor the trust and progress against their action plan. Some patients with suspected sepsis were not identified or managed appropriately. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Accident & Emergency - The Dudley Group NHS Foundation Trust The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. WebWe offer a 24 hour stroke service at Russells Hall Hospital. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. Staff assessed and monitored patients regularly to see if they were in pain. Patient Experience Team. Acute Medicine Department - The Dudley Group NHS Foundation Wed also like to use analytics cookies. Patient Experience Team, review titled My visit to A & E after an accident. About: The numbers of reporting radiographers available could not meet the reporting demands of the service. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Care records were not always written and managed in a way that kept patients safe. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. 2023 Russell Medical. Read about our approach to external linking. Pensnett Road, Dudley, West Midlands, DY1 2HQ. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. We are currently in the Yellow category for Visitor Risk Level. Russell Medical has been accredited by The Joint Commission since 1959. 27 July 2018. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. 30 July 2013, We found that people received care that met their needs. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. What we found is summarised within the overall summary. Any other browser may experience partial or no support. The hospital trust said concerns related to Mitie's offices. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. By choosing well, you will help to reduce the burden on essential emergency services. I visited out of hours yesterday after phoning 111 and being advised to. A&E/AEC | Care Opinion 4 years ago, I attended this unit after a visit to my gp. There was insufficient senior medical and specialist oversight and in reach to the department. Paediatrics and Gynaecology etc. - we'll pass your stories to the people in health and social care who can make a difference. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! Thank you so much to everyone that day. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. [Very happy with 'Staff skills'] After being discharged yesterday I had spent a month in your care Address We are centrally Review titled Russells Hall Hospital Replied on 16 May 2022. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". Russells Hall Hospital / Accident and emergency WebFind a Physician or Specialty. NHS England Same day emergency care NX West Midlands. I could not fault staff, very professional, and polite, a credit to your hospital. Tell us what was good and what could be improved, say thanks or call for change I'm OK with analytics cookies. Dudley Copyright 2021 WSFA 12 News. Our hospital brings together high-tech state-of-the-art technology for improved I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. One person said, "I have had good treatment, I couldn't ask for better. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. You can search by name or top speciality. The electronic tracking system did not allow for patients to be easily located within the department. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning A fantastic level of care was provided for my daughter while here. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. There are a number of areas of good practice in the trust, which should be encouraged. Staff we spoke with did not realise this. I would recommend you, thankyou again. B71 4HJ. Visit https://www.careopinion.org.uk 111 service advised me all the information I had given them about my symptoms etc. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Suspended ratings are being reviewed by us and will be published soon. The BBC is not responsible for the content of external sites. The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals.

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