thor motor coach radio not working
We have contacted the customer to investigate the root cause of the concern. After countless emails and calls to *********************, we never heard from him again. $97,999. Read More: https://thormotorcoach.com/legal/ There authorized service center is telling me not to get roof patch but replaced. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. There's a fuse on the back of the radio. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook Rates and amount financed are determined by credit history. Solar panals not bolted properly to roof.Propane sensor faulty. We are not responsible for any such errors and reserve the right to correct them at any time. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. After changing the engine battery the radio and backup camera will not work. Check whether the batteries are charged enough. The slide ran very slow, it always seems too. She agreed to wait till it is safe to drive the coach to get the estimates. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? You might find those release tools with the manual for the radio. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! I got a jump and the car battery is working fine now, but the house batteries are still dead. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. It has generator in it but does not work. All good. Not just one but every single seat in the coach. Please see us for a complete list of features and available options! When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. Note that complaint text that is displayed might not represent all complaints filed with BBB. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. Who never came back to do the work. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Thor Motorcoach Logo linking to Home Page. I think that is the Thor way. #ThorMotorCoach #ThorHowTo #FourWindsRV #QuantumRV #ChateauRVWhether you are hitting the road for the first time or a seasoned traveler, this video is an in-. And one, Don't Miss Paradise Oaks RV Resort In Florida. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown **'s labor charges of $7,500. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM, Tilt Leather Steering Wheel with Audio Buttons to Control Dash Radio, Upgrade Windshield Privacy Close off Panels, Three-point Seat Belts for Driver and Passenger, Captain's Chairs Heated Electric Adjustable Driver/Passenger Seats, Swivel Captain's Chairs with Two (2) Filler Cushions, Removable Table between Two Swivel Cockpit Seats, Aluminum Wheel with Valve Stem Extensions, Rubber Tread Entry Steps with Step Well Light, High-Gloss Euro-Style Cabinetry with Complementary Cabinet Door Hardware, Hidden Hinges and Slide-out Fascia, Pressed Laminate Countertops, Dinettes, Sofa Tables, Bath and Bedroom, Wall Cubby with Net and USB Charging Port, Accent Lights above Overhead Cabinets, Kitchen, Dinette, Sofa and Bed, Cab-Over Sleeping Area with Telescoping Bunk Ladder, Leatherette Sofa with Queen Size Murphy Bed Conversion (24FB), Leatherette Theater Seating with Footrests (24RW), Leatherette Dream Dinette Booth with Footrests (N/A 24RW), Leatherette Booth with (2) storage drawers (24RW), Wireless Phone Charger with USB Plug on Dinette Table Top (N/A 24RW), Wireless Phone Charger with USB Plug Bedroom (24RW), Single Child Safety Tether in Dinette (Optional 24FB, 24TT; N/A 24RW), Full Extension Metal Ball-Bearing Drawer Guides, Pressed Laminate Kitchen Countertops with Under Mounted Sink with Sink Cover(s), Pop-Up Countertop Outlet and Charging Center for Electronics (N/A 24RW), Decorative Lighted Kitchen Side Splash Next to Cooktop, Two Burner Gas Cooktop, Glass Cover with Electric Start, Glass Protective Cover and Task Lighting above Cooktop, Stainless Steel Accented Convection Microwave Oven, Large Stainless Steel Single Bowl Sink and Faucet with Pull-Down Sprayer, 12-volt Ceiling Vent in Kitchen with Wall Switch, Full Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24RW), Queen Size Bed Comfort Flex Euro Style Bed Support Flip-Up Bed with Reversible Mattress and Cushioned Seating Underneath (24TT), High-Gloss Curved Euro-Style Bath Door (24TT), Shower with Curved Anti-Microbial Shower Curtain, Bluetooth Coach Radio System with DVD Multimedia Receiver, Rapid Camp+ Multiplex Wiring Control System, Onan RV QD 3200 Diesel Generator (Optional), Winegard ConnecT 2.0 WiFi / 4G / TV Antenna, Automatic Transfer Switch with Power Protection, Automatic Shoreline-to-Generator Transfer Switch, Single, High Output Low-Profile Air Conditioner, 100-watt Solar Charging System with Power Controller, 1,000-watt Inverter for Entertainment Systems and Select Outlets, 360 Siphon Vent Cap, Tank Odor Prevention. Surround Sound. It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. This has all been dragging on for far too long. General RV works hard to ensure the accuracy of all its listings however we are not responsible for any misprints, typos, or errors found in our website pages. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. purchased in July 2022. ****** was not being truthful. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: One look at this full-wall slide out coach and you'll be hooked! Mercedes-Benz 10.25 in. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Working at Thor Motor Coach | Glassdoor **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). Troubleshooting and Repairing RV Electrical Problems for - AxleAddict We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. These issues are ongoing, not new. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. Your actual payments may vary. Seal leaks and causes extreme noise when driven at highway speeds. Listed 27 weeks ago in Cass . Satellite. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. Thor Motor Coach. A representative has been notified and will be with you shortly. Most of the issues listed on pdf ************************************************************** 2021. He was so laid-back and his knowledge was extensive on the motorhome. 2. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. Both radios are powered from a 15 amp fuse located in the power center under the bed. See you down the, powered by Interact RV Dealer Website Design, 15' Power Two Stage Armless w/Integrated LED Lighting, Mercedes-Benz Sprinter - 3.0L V6 188HP 325 lb-ft Torque, Mercedes-Benz safety package includes: Active Braking Assist, Attention assist, Active lane keeping assist, Wet wiper system, Distance Regulator Distronic Plus, Electric Stabilizing System (Standard 24FB, 24TT; Optional 24RW), Automatic Leveling Jacks with Touchpad Controls IPO Electric Rear Jacks (Optional 24FB, 24TT; N/A 24RW), Automatic Leveling Jacks with Touchpad Controls (Optional 24RW; N/A 24FB, 24TT), Welded Tubular Aluminum Roof and Sidewall Cage Construction, Vacu-Bond Laminated Roof, Walls and Floors with Foam Insulation, Fiberglass Front Cap with Skylight and Interior Power Shade, Full-Body Paint Package with Gel Coated Sidewalls, Invisible Front Paint Protection, Two Stage Armless Power Patio Awning with Integrated LED Lighting in Awning Arms, Mercedes-Benz 10.25 in. Wheel sensors for air pressure not working. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. Tristen should have the additional documentation in his inbox this evening 12-11-2022. I left my parking lights on overnight, and it killed the car and house batteries. This is Thors final offer as it has been stated multiple times. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! It has been sitting for a year. AMAZON LINK:. Standard and optional features listed on units may or may not reflect the actual in-stock unit. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. The radio may well be powered by the house batteries. See dealer for details. Exterior 32" TV on Swivel Bracket with Bluetooth Sound Bar and Radio; Bluetooth Coach Radio with Exterior Speakers; Cable TV & HDMI Ready; Satellite Mounting Backer in Roof; Wall Cubby with Net and USB Charging Port; Power Charging Center for Electronics Electrical & Plumbing. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. The best of Class A amenities and more power than a Class B. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Add distilled water only. Message. After getting back both radios not working. Have driven unit less then 250 miles since purchase. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Checked every fuse I could find. Fill out this quote form and we'll get back with you as soon as possible. The other is a inline fuse, wired off the use,store relay battery lug. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? No. I have looked and checked all connections and fuses I can find. Across from the sofa is a booth dinette. At the time ****************** received the call from **** at Thor, unknown to ****, ****************** was already in route to ******* to pick up the vehicle.The actions and attitudes of **** contacts **** and ****** are unacceptable on the handling of ****************** first time call with a new vehicle needing mechanical service, creating a hostile environment, because **** was right, ****************** is wrong, **** would be in charge of dealing with what needs to be done, not ******************, and **** was the mechanic and ****************** was not. 2003 Jazz Toy hauler 5k obo Needs work. This shouldn't be happening. Save. We are sorry to hear of your concerns with your 2019 *******. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Thanks for the replies. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. How To Use Your Thor Motor Coach Class C RV: Four Winds - YouTube This is Thors final offer as it has been stated multiple times. We reached out to Thor and la mesa and they say its our problem. We have acted in good faith throughout this entire ordeal. Thor fave me a warranty center but they were unwilling to service my van ************************************* ** said they had thier own customers to service and since I didnt purchase from them to go someplace else. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. We strive to ensure all pricing and information contained in this website is accurate. We can't thank all the employees of General RV enough for making this experience so unforgettable. Learn More Class B As an industry leader in innovative design, TMC builds a variety of unique styles, sizes and floor plans that feel custom-made - at a truly competitive price. Don't go searching for zebras just yet. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Customer was happy with resolution and advised him of my direct contact info, requested he send his outlined notes of his experience with his coach so far since purchase date. Posted January 8, 2016. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. 33 complaints closed in the last 12 months. Why not the flooring costs? Multiple calls, travel, estimates, no results. We are well aware that the coach is off warranty. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. If you wish to set up a factory service appointment to discount you the $2000, please call ************. More than 50 pictures were sent to Thor. If you wish to set up a factory service appointment to discount you the $2000, please call ************. The cab-over bunk provides additional sleeping space, and you'll enjoy the flip-up queen bed in the bedroom, along with a 32" TV. We have spent more than three years trying to get these issues resolved. At Thor Motor Coach, we listen, design, and construct our motorhomes to fit your family. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C Standard and optional features listed on units may or may not reflect actual in-stock unit. Thor Motor Coach Delano Sprinter Class C diesel motorhome 24TT highlights: Cushioned Seating Under Bed Full Bath Two Burner Gas Cooktop 15' Power . Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. Number Of Televisions. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. ************************* was working with us right up until he moved to a new position in March of 2022. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. Class Cs with the beloved luxuries of Mercedes-Benz. I am rejecting this response because: As is well documented we believe that **** knows that their "goodwill offer" of $2,000.00 will in no way cover the cost of labor to repair the issues with our coach. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. ********* in **** had the coach for six weeks only to decide in the end not to do the job. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. Do you need a one-stop shop for all things RV-related? My front radio has two fuses. With all the family-friendly and pet-friendly features, you'll love traveling in . A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. He considered this an open case. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! I do not know WHY he has not had access to this correspondence. Is An RV Renovation Project Right For You? In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Also if your GFI isnt easy to locate, you may have one on the inverter itself. The memory function power for both radios comes from the chassis battery through the 100 amp, 12 volt circuit breaker next to the battery. As a full-time student looking to earn some extra money during my studies, I went to work part-time at TJ Maxx where I was tasked with managing inventory on the . Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. You must log in or register to reply here. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. Integrity and transparency still mean something to me being in the automotive repair business, if you make a promise and truly want to fulfill the promise of backing up your product, stand by it. 2019 Thor Motor Coach Quantum KW29 - Rvusa.com Not sure where the in line fuse is located any help locating would be appreciated. International Association of Better Business Bureaus. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. New 2023 Thor Motor Coach Outlaw 38MB Motor Home Class A - General RV Both electrical circuits must be energized for either radio to work. THOR AXXERA RADIOnot working??? - YouTube It's been non-stop. A multimeter (see below) should show the voltage between the battery terminals between 13.4 and 14.5 volts DC; if not, the battery may be worn out and need replacement, or it may be low on water, or the converter may not be giving it any power. How can **** choose to refuse to fix this chronic and widespread issue? See dealer for details. One is in the coach fuse panel and is marked. can provide videos and pictures. I have a full side slide on my 2016 Thor Ace 30.2. This allows the radio to run with the ignition key off. I guess that is the million-dollar question. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. **** *************** DID NOT CARE ONCE I REACH THE **** DEALER 88 MILES FROM MY HOME THAT I WOULD HAVE TO DRIVE IT 108 MILES TO ANOTHER DEALER TO FIX IT CHEAPER AND **** *************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS OF GETTING PEOPLE TO HELP BRING ME AND PICK ME UP. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. **** has not acted in good faith, as the documentation will show. Meet the redesigned A.C.E. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!
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