waffle house orientation test
A simple rule of thumb is that the total dollar amount of the unit's inventory (immediately after receiving a food order) should not exceed __________ times the DA. items such as dishes, silverware, paper and cleaning supplies, to-go supplies and uniforms. How should vendors enter and exit the unit? Bake delicious Belgian waffles with the Cuisinart Vertical Waffle Maker. and instituted a system of checks and balances. What is the recommended thawing time for O. J. and Lemonade? When are Associates allowed to eat their Meal Allowance? What is the continuous years of service Premium for a salesperson with more than 3 but less than 4 years of service? All units are graded on the A, B, C grading scale. What is the percent on the P&L paid in rent? Accounting for Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; What type of light bulbs should be used in our globe lights? It prioritizes what to do when we have multiple tables/customers. What 3 categories can the "Middle Expenses" be classified in? What should you do if you see a customer sexually harasses one of your Associates? Second, come prepared with a positive attitude and dress for success! Register shortages should NEVER be collected in cash. Be sincere when inviting someone to dine in your restaurant. $ 68.5 38.5 34.8 1.0 $142.8 The total sales for the Operating Period divided by the number of days in an Operating Period. Dish inventory is completed on Sunday and turned in on what day? If youre interested in working at Waffle House, be sure to attend your local job orientation session. What is the continuous years of service Premium for a salesperson with more than 2 but less than 3 years of service? 3. Meals must be taken immediately before the shift, during the shift, or immediately after the shift. Cash and Receivables Questioning and tutorial view. True of False? Very personal questions regarding not just illegal but legal drugs. Straws and other debris wrapped around the wash arm hub may lead to ______________. True of False? This information can be found on the Form-4. Even if some of what your hearing seems trivial or unfamiliar, remember that Waffle House has been in business for over sixty yearsso theres bound to be wisdom tucked away in their methods. Managers should never leave the Unit through which door? Its a great way to learn more about the company and see if Waffle House is the right fit for you. Orientation does not mean you . Which door should any manager ALWAYS enter the unit from? Be aware this interview might be longgggggggg. When you have a 2nd Door Corp, what is their main responsibility? Short, simple and immediate rewards are components of: If we have the 10 Steps of Customer Service, why do we need the 5 priorities? Topics It's known as the "Waffle House Index," created by former FEMA administrator Craig Fugate after he and his colleagues discovered the last places that stayed open during Hurricane Charley in 2004 . Always staff according to Scientific Staffing. The buffet has a lot of choices, from sausages, to pancakes, eggs, bagels, English muffins, bread, and blueberry muffins. Some locations may also incorporate hands-on activities, food safety trainings and other fun learning exercises. Book the amount of the counterfeit bill(s) as as a shortage under Cash Audit Shortage. The clip, which was submitted to ATL Uncensored on Twitter, has been viewed . 10 OT hours and OT premium will be allocated to Unit A and 5 OT hours and OT premium will be allocated to Unit B. Niceville Research Paper. 1 hour grace period for full shift and a 30 min grace period for half shift. What are they: When can an Associate diagnosed with jaundice return to work? The form that compiles the daily business information for a Waffle House unit. What is the main reason that systems fail? Who is responsible for overtime when an associate is borrowed from another unit? As you know, it is different from . shut off gas at heater or meter and call the gas company. The most difficult question was regarding previous experience and ability to work a variety of hours and days. waffle house orientation test. When is a pepper shaker considered dirty? This restaurant's drive to always remain open has given rise to an informal but useful metric to determine the severity of a storm and the likely scale of assistance required for disaster recovery. 1. While it is Waffle House policy that firearms are prohibited on Waffle House property (except for law enforcement/security officers), Associates should not approach or question the Customer about their firearm). True. They want to hire pit bulls, i.e., managers with a hard-nose to get the job done yet still listen to management. The steam table should keep the chili, gravy, oatmeal and grits at what internal temperature or higher? The process took 2 days. Assess your situation, inform your upline management, and continue to take care of customers to the best of your capabilities based on a limited menu. Please sign in to share these flashcards. What are the three basic components of the Air Systems in a restaurant? What is Priority #4 of the Five Service Priorities? talked with him for about an hour. The first step is the telephone interview. At a Waffle House job orientation, youll learn all the basics you need to know to get started in your new role. First, be sure to pay attention and ask questions if you dont understand something. The Food Safety Baton is located on the back of the PRC. As an Expeditor you can quarterback your team and _________________. It will take you about two hours to complete, and youll learn all about the companys history, policies, and procedures. What should you do if your UIS terminal breaks and is unusable? I interviewed at Waffle House. What is the maximum number of days of food inventory you should have in the commissary? !THIS IS NOT A REAL WAFFLE HOUSE TRAINING VIDEO, THIS IS PART OF AN ARG!Heard we were making "the Waffle House has found a new host" lore so here is an analo. Eggs must be discarded after how many hours above the grill? Communicate often, train your associates correctly, and praise and reprimand appropriately and consistenlty. Waffle House brawl videos continue to go viral. How can you tell if your grill is not receiving gas? Terms in this set (16) Greet. He cooks it, and I bring it back to them. Progressive discipline is _________________, ____________ and ______________. 20 seconds (the time it takes to sing "Happy Birthday one time through). Home. Every meeting at Waffle House is begun in what manner? The Waffle House Index is an informal metric named after the ubiquitous Southern US restaurant chain Waffle House known for its 24-hour, 365-day service. Minimum Internal Cooking Temperature of Reheated Foods? Multi-step: 1) meet with Division Manager 2) Meet with Division and Area Vice President. B. All associates should know what the WTD Food Cost is daily. The Erotic Response and Orientation Scale was developed by psychologist Michael Storms in order to account for problems with the Kinsey Scale Test, which many found to be overly binary in its approach to sexual orientation.The test is lauded for its contributions, which include a more complex and less linear understanding of non-binary orientations as well as an . The unit manager should show up at least how many minutes before shift change? It specializes in waffles and other breakfast foods. 36 hour build up. I interviewed at Waffle House (Atlanta, GA) in Jan 2015. Have you ever done or are you using now any prescription or illegal drug, Opens the Fishbowl by Glassdoor site in a new window. 1354 Holland Rd. Anonymous, I applied through college or university. Personally call the computer helpline and retain all paperwork until a new computer arrives. pillow pellow milk melk; 7th birthday party ideas for girl at home Waffle House has over 2,000 locations, keeps a simple menu that rarely changes (and hence spends little on R&D to develop new menu items), and most customers' tickets are around $7 or $8. -All associates need to help clean up the area, -Sweep the broken pieces from the floor and discard them in a trash bin in the back room, away from food prep/storage, - The grill must be shut down and cleaned, - All exposed food and open insert pans must be discarded, Inform Customers that the grill it temporarily shut down and that food will be recooked, apologize for the delay, Check dishes above the grill to ensure that there are no dish shards inside. audio not yet available for this language, The Unit where the most hours were worked, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"Waffle House Practice Entrance Exam Questions - Fritz","payreferer_url":"\/flashcards\/copy\/waffle-house-practice-entrance-exam-questions-5552020","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. True of False? Within 60 seconds to present the menu and a complete setting of silverware. What is the first thing you should do when an associate is injured? How many uniform tops do associates receive during training? You are faced with situations on a daily basis that will improve you as a person and teach you how to build relationships. What items are contained on the UM days off baton? I interviewed at Waffle House (Atlanta, GA) in Apr 2017. Where should you store your P&L/GL afte discussing any questions with your Div Mgr? Where is a coach the majority of the time? Why do you wanna work at Waffle House? The Floor count sheet is used to record current stock available on the floor to prepare for the Pull. If there is a gas outage, what menu items cannot be prepared? September 20, 2017. How often do you check the internal temperatures of all hot-held foods? B. How much are additional toppings for hash-browns? [3] The metric is unofficially[1][4] used by FEMA to inform disaster response.[5][6]. Last step will be a three day in unit. Within 48 hours of receiving your P&L you should? Introducing Cram Folders! Subjects. She was accompanied by a People Director in training so the interview was 2 to 1. Their goal was to create a place where customers could come and enjoy great food at an affordable price in a welcoming environment. Get 247 customer support help when you place a homework help service order with us. Your sales indicate what the Customer thinks of your _________________, production & service. Whose responsibility is it to drive 1st mile program. The success of the private sector in preparing for and weathering disasters is essential to a communitys ability to recover in the long run. True. Step 6 of the Ten Steps of Customer Service? When should Grill Filters be regularly cleaned? Which of the following is an example of Suggestive Selling? I interviewed the next week with the recruiter who contacted me and a few days later a DM. 4. The first part includes cooking a large amount of food, followed by a written exam, and finally, an evaluation by three seasoned managers. The restaurant chain is now owned by Golden Gate Capital, LLC. False. What is Priority #2 of the Five Service Priorities? Sign Up Sign up for our regulars club Here. Waffle House's grill operators are instructed to strategically place condiments or ingredients (jelly packets, butter packets, bits of shredded potato, etc.) Overall experience was very positive. Above all else, remember that while it can be nerve-wracking to start a job, a well-structured orientation can help you feel more confident in your roles and responsibilities as an employee.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-leader-3','ezslot_16',602,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-leader-3-0'); If youre starting to get ready for your upcoming Waffle House job orientation, here are some tips and tricks to help you get the most out of it. Check the drain pan and drain line and make sure its not clogged. What should you do if you suspect that all cash is not making it into the register? When should food handlers who wear gloves wash their hands? To-Go Waffles each come with 2 butter cups and 1 syrup. What are the characteristics of a good coach? Which of the following helps to maintain high levels of Customer Service? Supervise production and service during high volume. The process is very straight-forward. Waffle House spokesman Pat Warner said Fugate came up with the test during the 2004 hurricane season in Florida. What could be wrong with a toaster that toasts on one side only? What 7 items should be included in the condiment caddy? What 5 things could be wrong if the refrigeration is too warm? Depending on the restaurant's needs and the candidate's qualifications they sometimes can be put through a sort of expedited training process where they go straight to working in the restaurant, working along side an experien. To successfully recruit a new Customer into the restaurant, you must _____________. What can happen to your coffee machine if the dual voltage switch isn't set right? Cash Payroll is paid on Sunday, beginning after 7:00 A. M. for _______________________________ shift Associates? 24 hours of management being made aware of the situation (if not reported within 24 hours, a $100 fine is incurred on the unit's P&L). For organizations in Porter's model, what are the biggest drawbacks or During his own research about the influence of erotic fantasies on human sexual preferences Storms has concluded, that bisexuals can be attracted to opposite sex partners as much as heterosexuals. Ask them how their business or work is going. What should a Unit Manager do if a Salesperson reports that they are not making tip credit? English. For the People Quota to be CODE RED it would be less than what percent? of 6 What does it mean if the refrigerator coils are frozen? Each restaurant is individually owned and operated. 5. How many cups of coffee does a pot of coffee yield? If you get a slice of bread stuck in the toaster, simply unplug the toaster and use a butter knife to get the bread out. How often should you pull the drip tray out from the 2-Eye Burner and clean it? Part of their bonuses depends on UM trainees hired. ((cups brewed/2) - cups sold) x price of a cup of coffee. "Double Ds". The president of the company expects increasing costs to reduce the contribution margin to 20%. How do you appropriately handle two of your Associates arguing on the floor? Include the Associate in the process of finding a replacement. How can you correct a high yellow flame on the two eye burner? What does excessive negative pressure mean? How often should you spray and wipe off the spread head on the coffee machine? How do you clean off a burner on the 2-Eye Burner? This index is pretty ingeniousit relies on the open or closed status of the well-known diner chain in disaster-affected areas. What may be the problem if the brewed coffee is not hot? FEMA director Craig Fugate came up with this measure. What account are credit card fees charged to? Introducing Cram Folders! What is the target dollar amount per unit per period for contest? Require the Associate to find their replacement and have it approved by the Unit Manager. The length of time depends on the position and the size of the location. If both sides of the toaster won't work, what two things should you check first? Always use the CRS Form. Which account are grill op bonuses paid to? According to the Unit Manager Partnership Agreement, how often is your Division Manager suppose to call you? Completed once a day after 1st shift to replenish food used during the previous 24 hrs. How many hashbrowns does a box of hashbrowns yield? 2. the customer with a friendly hello and smile. LE They change their menu daily to giv. Youll also be given a tour of the restaurant and introduced to your fellow employees. What should you do if water is dripping from the booster heater? View organisation porters' business strategy.docx from BUS 452 at Central Piedmont Community College. What shift should the blinds NEVER be down? An associate who notices that a Customer is armed should approach the Customer about the firearm because Waffle House policy prohibits firearms in the unit. What do you do if the Coffee Grinder machine does not run? How many packs of saltines are served with a large bowl of chili? What is the easiest and most often stolen food item? EOS respsonsibilities should be completed throughout the shift and be finished by the end of the shift. I'm not upset about not getting an offer but I feel that if you make it to the last step in the interview process they at least owe you the courtesy of a phone call or email. What account number is this charged to? The Unit Manager should post schedules at least how many weeks of schedules at all times? Compare And Contrast The Differences Among The Three Major Theoretical Differences In The Workplace, Cash And Receivables: Assignment Questions, Waffle House Practice Entrance Exam Questions - Fritz. The best-paid 25 percent made $33,550 that year, while the lowest-paid 25 percent made $24,210. They asked basic STAR analysis questions. The company has grown significantly since then and now has more than 2,000 locations across the U.S. and in Canada. Dress the part!!! When a dish shatters, what must be done to ensure that there are no Customer and Associate injuries? Intrusion FinalBy: Adam CuhelPart 1Organizational BackgroundPhysical Geography of BusinessThe purpose of this section is for the Starbucks Analysis Step 2 of the Ten Steps of Customer Service? What is the only thing used when cleaning the nozzles and diffuser on the Coke machine? What should you do if a Customer walks out without paying? For their service animals to gain admittance into your restaurant, a person with disabilities is required to provide __________. True or False? Youll also need to bring your completed and signed W-4 form, which you can find on the Waffle House website. Where should the UM's days off baton be kept? Who is responsible for finding a replacement for an associate if they want a day off after the schedule has been posted? The unit manager stops following up on them because of boredom, complacency, laziness or crisis/putting out fires. Downvote. What is the 5th step of the Ten Steps of Customer Service? Second, be sure to complete all of the training modules and tests that are assigned to you. What should happen to an associate check that is never picked up? Working at Waffle House, while challenging is very rewarding. Then Lets learn about The Ins and Outs Of Waffle House Job Orientation. Regional Manager Salary is charged to which account? What should every Refrigerator have inside it? So, whatever waitresses do, that's what I did. [3][10][11], The measure is based on the reputation of the restaurant chain Waffle House for staying open during extreme weather and for reopening quickly, albeit sometimes with a limited menu, after very severe weather events such as tornadoes or hurricanes. Addition, correct tax, abbreviations, Associate name, correct price, validation, odd items and legible, Knowing the prices and products on the menu will help you _______. Waffle House accepts Travelers Checks from Customers. The number of associates who worked 14 hrs or more as required by the DA. As the team leader, you are accountable for your team's performance, plus, arguing wastes time and does not take care of the Customer. Window are fogged up inside a unit, what should you do? False. When going from weekday to weekend and back to weekday par. Signup for our newsletter to get notified about our next ride. I interviewed at Waffle House. Tip Credit is equal to the difference between minimum wage and the actual cash wage a Salesperson is paid. How many weeks of schedules should always be posted on your Action Center? What is Priority #5 of the Five Service Priorities? Join Our Regulars Club and Get a Free Order of Hashbrowns! Waffle House orientation is an introduction to the company and its policies. Are we more competitive internally or externally? Calculate Lost coffee sales using the following information: - 28 coffee sales recorded on guest checks. Find out how you can intelligently organize your Flashcards. How many ounces of chili are used as a chili topping? What account are BCL and drug testing cost charged to? [1][2] It was coined by former administrator Craig Fugate of the Federal Emergency Management Agency (FEMA). No, because HIV is covered under the Americans with Disabilities Act. True or False? Heavy condensation buildup on your windows likely means _______________. When making grits, how much butter is to be added? Workers Compensation is charged to this account? What should you do if a customer's car is damaged in your parking lot? The first Waffle House opened in 1955 in Atlanta, Georgia. False: Associates, regardless of their cross-training, can only be counted as ONE role for People Quota. 1st Base. Supplement Pay (referred to as GAP pay) for Unit Mgrs is charged to which account? How long should you scrub hands and arms vigorously? Bates Test questions The Cardiovascular System . When is a Unit considered to be quality staffed? All Associates need to feel accountable for the unit's Food Cost and take responsibility for doing their part to minimize Food Cost. What is the minimum amount of times a commissary audit should be completed each week? You should clean 1 waffle baker daily Monday through Thursday, rotating them from left to right, and top to bottom. The process took 2 weeks. Refers to the filter Expeditors should use when interacting with other Associates and assessing their performance; It stands for Coachability, Attitude, Teamwork, and Skill. I interviewed at Waffle House (Norfolk, VA) in Apr 2016. This item is very popular among the loyal customers of Waffle House for one simple . Thorough process, well thought-out questions to determine eligibility for position. 165 degrees for 15 seconds within 2 hours. Does as associate meal require a guest check? LY Step 7 of the Ten Steps of Customer Service? Each associate is given 2 uniform tops during orientation/training (one when hired, then another after being Red/Blue Star Certified). What may be the problem with the grill if the cutting board is burned? Scrape off, then place on top of other burner and burn off build up. The footage, released Monday at the murder trial of accused shooter Travis Reinking, shows "Waffle House Hero" James Shaw lunging at the killer's AR-15 rifle and getting into a life-and . The interview will more than likely be near a waffle house. 7 answers. What should guide your ticket calling when expediting? Grilled Bacon Chicken Cheese Deluxe with Hashbrowns. Youll also be given a tour of the restaurant and have the opportunity to ask any questions you have. What is Priority #3 of the Five Service Priorities? What are the 3 elements to an effective contest? True or False? I like waffle house because it is an easy place to work. Being professional and respectful at all times. The ___________ gives all Associates a contact for reporting Smart Start violations. How many slices of tomato per tomato do you get? Which way should you turn the screw on the toilet to get it to stop running? Using a pocket scale what is the correct weight for ground coffee per filter. The Assoiciates address shown on the Cash receipts Statement (make the necessary changes on the computer to keep the address current). I interviewed at Waffle House in Jan 2016. I interviewed at Waffle House (Lake Charles, LA) in Jun 2016. 1 Bacon Angus Double Cheeseburger Deluxe with Hashbrowns. Which button do you click to see the camera views at full screen? What is the 4th step of the Ten Steps of Customer Service? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. This is the greatest waffle house index of All TimeMerch https://moistglobal.com/I stream every day https://www.twitch.tv/moistcr1tikal YELLOW: limited menu Power is either absent or delivered by a generator, or food supplies are running low. Waffle House was founded in 1955 by Joe Rogers Sr. and his two brothers-in-law. The first Waffle House made its debut in 1955 in the Atlanta suburb of Avondale Estates. The restaurants are known for their affordable prices and friendly staff. $7.40. Associates who choose to eat during their shift should do so when volume is slower and it will not interfere with taking care of the Customer. Associates are never to accept Travelers Checks as payment. What % gratuity is added to all To Go orders? What are the top 2 factors in staffing a restaurant? The ham alone contains 1,000 mg sodium. Associates must ___________ sign the Payroll Receipt Log to signify they received their money. Youll also learn about the benefits of working at Waffle House and the expectations we have of our employees.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'howigotjob_com-banner-1','ezslot_9',195,'0','0'])};__ez_fad_position('div-gpt-ad-howigotjob_com-banner-1-0'); The orientation process typically lasts around four hours, but it may vary depending on your location. To be quality staffed you are allowed a _________ grace period for each full time slot on your schedule and a ____________ grace period for part time slot. What consumes about 13% of the energy in a unit? Friendly Greeting (by their name whenever possible). What would be the correct "search video" password for Unit #7? The interview was very straightforward, I met with the Region Manager and District Manager, discussing what I was interested in achieving and doing as a manager as well as my philosophies regarding work ethic and customer relationships. I enjoyed conversing with management. How many slices do you get out of a choc pie? What are the 5 items you cook on the 400 degrees side of the grill? remember they get a vacation check every 6 months (26weeks). 5 OT hours and OT premium will be allocated to Unit B and 5 OT hours and OT premium will be allocated to Unit C. According to Unit Controllable Margin P & L Account Guidelines, the register shortages goal is ______ dollars or less and the threshold is ______ dollars per period? But to regulars, it's just part of the lore. How often does the sandwich board unit need to be thawed? Report. . The ham, egg, & cheese hashbrown bowl has 780 calories, 39 g fat, 14 g saturated fat, 66 g carbs, 6 g sugar, 40 g protein, and 2,110 mg sodium. Co-founder . The process took 1 week. How often should you clean the outside windows and ledges of your unit? Today there are more than 2,000 Waffle Houses in the U.S. alone. False. To maintain your waffle bakers, you should clean all of them every day. While it is Waffle House policy that firearms are prohibited on Waffle House property (except . Back door always tagged . We met inside of Waffle House and they bought me breakfast. The 2nd garbage bag will be used for soiled clothing (scarf, apron for laundering). When the grains of pepper cannot be seen thru the glass. on each plate as the order is called. Area Manager Salary is charged to which account? What is an organization that is an established partner with your restaurant called? Be the first to find this interview helpful. You can find the disquieting energy of these clips in . stock ownership in the company is available to all hourly associates after how many years of service? Who pays for the 1st $300 dollars of an associates workers comp. If the issuer/bank deems it a valid dispute, the chargeback is charged to the unit's P&L.
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