bt smart hub 2 hidden settings

Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? - edited Joyebikes Bafanag M510 M600 Full Suspension Carbon Fiber. This would be a double NAT (two router) condition which isn't recommended. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click, Switching Smart Setup on and off on the BT Smart Hub, Switching Smart Setup on and off on the BT Home Hub 4 or Hub 5, Click the appropriate radio button to turn Smart Setup on or off and then click, If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to. You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Check that you're connected to your Hub's network. Any customer who experiences this issue can get in touch with us and we will update their device remotely.". I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. 2.4GHz runs at least 30 Mbps, are you streaming five 4k UHD streams at the same time or something? What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. Select Add Additional Network from the drop-down menu. Named it the same as the BT WiFi and same password, so no need to reconnect a host of devices to a new network Sleepy Striker Contributor Jan 14, 2021 #15 monkeytassle said: It does but it doesn't. This means that you've got no control over which network your device joins. Can you seamlessly switch back and forth between the two modes? Change the /internet part of the address to /routing. The default setting just adds a '-5' to the 5GHz network's name, which should do for most people. Everything now works, so again it confirm the issue is with BT. Make sure it is fully pushed in - you'll hear a click. Please try again in a few minutes. hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? Smart Setup is BT's online set-up wizard. Smart hub 2 Hidden SSID I have a new hub. 7:56 PM You should see a box similar to the one shown below. Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. Pretty obviously really if I look at an old BT modem. How do you turn off wifi? Using BT Business Hub or router. Enter http://192.168.1.254 into the address bar to go to the management page. Turn off 5ghz and install the boost followed byall speakers. It means I have a redundantSonos Move which is incredibly frustrating. ensure Sonos all working correctly via boost with 5ghz still turned off. This brings up a hidden page. Go to Solution. Changing Wireless Modeto 2 didn't fix the problem. Still having trouble with this. Been running flawlessly for 2weeks now since running the system in this set up. - edited Thread starter mike425; Start date Jan 29, 2019; 1; 2; Next. Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. You dont need to specifically mention Sonos devices when reporting this issue to BT as the information alone will be enough for them to recognize the issue youre facing. The setting is on a page hidden on the home version. To be honest the whole process of connecting 9 speakers was far easier through the boost than when I used to set up directly through the router so long term itsmade the Sonos adding speakersprocess better. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. Use our hub light guide. So the question remaining is does it actually work on a residential Smarthub? The lights on your hub will change to green or flashing orange as it is setting up. 9:40 PM Find out which main phone socket you have Find out about your Openreach modem 30-09-2020 Trouble connecting? 03-10-2020 However, I agree with some of the comments. The BT Home Hub 2.0 was a combined wireless router and phone. Works fine. "I can only connect the Sonos app from my iPhone, MacBook and iPad when connected to the 2.4Ghz band, which means turning off 5Ghz," said BT forum member sl_strachan. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. - edited Announcements, Guides & Community Updates. It looks like the 'Bridging' button simply does not work. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. I have raised a complaint with BT as MacBook works fine, but app does not. Connect using the details on your hub At the bottom is a setting for Bridging. (the macaddress is the same as the wifi router apart from a few letters.) - edited I do not suggest purchasing a Boost to work around this issue if wiring other devices doesnt fix it for you. Do I need a WiFi 6E router to use WiFi 6E products. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? BT Smart Scan technology Depending on the Hub you're bridging to, you may need to enter your broadband connection details on your other router. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Remember your broadband can be activated any time up to midnight, so you may need to try again later. Navigating ones way through these conflicting accounts is not easy. Well update this post with any further newsas and when we receive it. My assunption is that as both the FTTC and FTTP models use the same firmware they work in exactly the same way. Using the BT Hub Manager Not sure which hub or router you're using? One man said he could only connect his iPhone 11 to his Sonos speaker system when both were running on the slowest frequency. 01-10-2020 BT's Home Hub 5 is similar to the other home hub's in terms of features and design. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. Do I need a WiFi 6E router to use WiFi 6E products? A friend with BT Broadband was kind enough to check their regular BT Smart Hub 1 (2016+) for me, but not able to test whether it actually works, as they don't have a 3rd party router. Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem', 01-10-2020 Furthermore, the BT Smart hub 2 supports 802.11 b/g/n/ac 33 MIMO on 2.4 GHz, and 802.11 a/n/ac 44 MIMO on 5GHz. I have an update to share with you all regarding this issue. Smart Setup usually only needs to happen once on each new device you connect to your Hub. 01-10-2020 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. Need support for other hubs and routers? Connect the cable to the hubs power port, plug it into the wall and switch it on. 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. Ask questions and share tips with other people 24 hours a day. Connect your devices No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. All rights reserved. Did the Orbi need a full factory reset to fix any issues to get up and running again or was it smooth sailing? At the bottom is a setting for Bridging. I've been following this thread ever since I had issues. Microfilters: Why do you need them? As 802.11ac only runs the faster speeds over the 5GHz network (the 2.4GHz part runs at old 802.11n speeds), you're potentially limiting the speed that your devices can connect to the network. If there had been such a hidden 'Routing' page, I'm sure someone would have discovered it years ago. What's the least amount of exercise we can get away with? 11-05-2020 Links to user manuals and other documents for BT Hubs for broadband. My systemkeeps failing to connect to the app, I can connect it after turning everything off and the router back on, then the next day it can not connect again. 9h23. Baldrick1. I have never tried using just the modem section with a different router. This is so you can learn about some of the most important features of your BT Broadband package. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. You'll find all your features and services in the "My Extras" section. Finally, the Smart Hub will automatically choose which channel to use for your wireless networks, but read my guide on how to configure a wireless network if you're having problems and want to select the options manually. Yes its not ideal. 10:43 AM. 30-09-2020 - edited ford fiesta mk7 hidden featuresSummary of Contents for SAGEMCOM CS 50001. - edited Simply connect a 3rd party router to any LAN port on the hub. It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. Thanks. Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. At least Ive got Sonos working now even though it is at the expense of 5ghz. The initial problem with the router is that BT has used the same SSID network name for both the 2.4GHz and 5GHz networks. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. I have now switched the 5GHz option off,which immediately sorted the problem. Then, for your static IP block, enter your router's address and subnet mask. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Xbox binary downloads, sure, I saw the difference there on a gigabit fiber connection, but video streaming should be fine. it's dns-hosts - but you don't set the DNS lookup there it's under myNetwork/ip-address which I suspect has a different version for the home one. Assuming it will work on the business hub though as it's a visible option. Read about our approach to external linking. How are people to fault trace if they dont know all of the possible scenarios? Both offer advantages - 5Ghz is faster with less range, while 2.4Ghz is markedly slower but with more range. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode, I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. 2) ClickWireless. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop, My Setup|ISPSparkLight| InternetCable 1000/50 CAX80 Modem Mode| Wifi RouterMK83+ (Router Mode) | and RBK853 (Router Mode) | SwitchesNG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30|NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700. For FTTP customers who choose to use their own 3rd party router, there is no need to use a BT hub at all. To be honest whilst the Smarthub modem works perfectly competently, it is a bog standard device that can't be unlocked. If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration. This is found on the back of the router and on the removable card. Yes, turning off 5ghz will also resolve the issue but my Wi-fi speeds went from 280mbps to around 60mbps so that to me wasnt a solution Id have been happy with. Click a dropdown for your model of Hub. What is Smart Setup on the BT Hub? However, some older devices are incapable of operating on both. This will take to a status screen. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? 7h47. Click a dropdown for your model of hub. Let's take a look at the legacy BT routers that are still capable of getting you online. Connect the cable to the hub's power port, plug it into the wall and switch it on. 9:48 PM. Improve your network security Webinar 3/17 11AM PST, Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh, https://kb.netgear.com/30186/What-is-Double-NAT, https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT, https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point, https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop. Can Nigeria's election result be overturned? No problem. Look for the tab on the back of your hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I shouldnt have to have 5Ghz permanently switched off. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). Thanks for the explanation. Sonos tried to do a workaround but lasted an hour or so. 01-10-2020 BT Business Hubs: Help and guides for your model. No, wiring a Sonos Boost would achieve the same effect that wiring any other Sonos player would. better. Find your model. This will open the Hub Manager. Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. How long will it take to get BT Broadband once I've ordered? Therefore, it costs more money and were stuck in the contract till 2023! Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. It should appear as soon as you connect to the Hub and open a browser. BT is offering firmware updates to those affected. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. 01-10-2020 Steps taken from a post on the BT Community. The most consistent workaround we have discovered is to disable the 5GHz band on the BT Smart Hub 2. What? Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. BT's done a great job on this router. So I decided to direct message them on Twitter. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. This will open the Hub manager. It can. 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. Just turn off the wifi on the smart-hub and plug the master unit of the Mesh into a LAN Ethernet port on it. This means your Hub hasn't yet registered your device as completed. How do I use my Smart Hub as a modem only? 11:46 AM We hope you'll join the conversation by posting to an open topic or starting a new one. What to do if you cannot connect to a BT Smart Hub 2 Argos Support 9.09K subscribers 13K views 1 year ago In this Argos Support video, we will show you what to do if you cannot connect. By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. After trying to set bridge mode and saving (the save appears to hang) I eventually. If you have changed it and now forgotten it, you can use the. Vodafone Broadband: Great prices but at what cost? AP mode is preferred if you have a ISP modem/router that can't be bridged. Then go to http://192.168.1.254 which is your BT hubs personal website which you can access to change settings, then click on Advanced Settings and type in your Admin password which can be found on the info card on the back of your BT hub box. Will give this suggestion a try. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Almost instance response. A spokesman for BT told the BBC only a "very small" number of users have been affected. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. Numerous complaints have appeared on the company's community forums over the last few months. At conservative gathering, Trump is still the favourite. Guide to the BT Business Smart Hub. The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. I may try the hardwired solution if things do not move fast. I don't think the workaround for modem mode works. This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. Guide to the BT Business Smart Hub 2. Enter the username and password for your BT Smart Hub 2 router. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. Can anyone shed any light on this? Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. Plug the microfilter into the socket. Choose Broadband. Switched it off on iPhone, instantly worked for the app. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.". This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. Thanks 0 Ratings 1 REPLY Dippu Expert on 11-05-2020 9h23 6,426 Views If it doesn't accept the admin password, click on Hint. The app then stopped working. Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. Great. Sorry, our virus scanner detected that this file isn't safe to download. I have a new hub. (I don't own a smart hub), https://hummy.tv/forum/threads/bt-smart-hub-bridge-modem-mode.9826/. Weve been experiencing the same frustration with this issue. My router is getting blocked despite following all the advice above and anything I could find online. Ive had the cant find Sonosproblem for a couple of weeks. The router is now displaying hidden ssid. Users . Expert Reviews is a registered trade mark. An irritating new glitch has impacted unlucky BT customers nationwide who use BT's Smart Hub 2 router. "BT have let us know that they are working towards pushing a fix to affected routers over the next 4-5 weeks," said the spokesman. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. Visit this address in your browser of choice: 192.168.1.254 Go to Advanced settings. It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). Most of the time my Mac would connect. On this page, you can also change the Wireless Mode, selecting Mode 1, Mode 2 or Mode 3. Make sure that your computer is. The answer is to split the networks and use 5GHz where speed and reliability are required, but use 2.4GHz where you need to go further from the router, as its range is better. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. When the lights have stayed solid blue for two minutes, your hub is ready to go. The company did not reveal why the problem was occurring. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. Also, it took a number of days for me to find this thread of communication online. Then use the Orbi router in router mode. BT have advised me this a fix should be out this week. Issue affects both Sonos Move and Epson airprinter - what was really strange was that both iPhones were hit but neither of the iPads despite the fact they all use the 5 GHz network. Enter your username or e-mail address. You would not need to connect between the two wireless networks then, avoiding the broken code in the router. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. Its only when you connect direct to the Hub. Links to user manuals and other documents for BT Hubs for broadband. Click a dropdown for your model of hub. Were aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. I have got fed up trying to clear the problem using the instructions given by the app as has my wife! TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. Your BT Business Hub should now be in bridge mode. To change anything you need to click one of the settings. Accessing the Hub Manager using a Hub 3 or Hub 5. Was quite easy to get the money credited to my account after that : ). Web admin interface of the BT Smart Hub 2 router. It works on my Business Hub 6, in fact it's not even hidden. This isnt a viable long term solution though for me. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. In addition, not all Smart Hub 2 owners will have received the firmware update that caused the problems. 2023 BBC. Yes you can switch back and forth from AP mode to router mode using the RBRs web page. No idea how 2.4GHz can be too slow for any video streaming. all fixed. This should explain it. Select the Link Configuration sub-tab. Save the file. Navigate Advanced Settings > Log in > Broadband > Internet. Thanks (I think) but not really addressing the point that there are several clearly linked issues created by one or both the BT hub firmware change and the iOS upgrade designed to increase security and reduce tracking. First, you need to connect to the router's web management page, so that you can change the settings that you want. Move and Roam do not connect to SonosNet so wiring a Boost wouldnt do anything that your Arc isnt doing at the moment. Time will tell if this is a permanent fix but its worked this evening. The BT Smart Hub 2 router's default IP address is: 192.168.1.254 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. You'll find it on the back of the Hub if you haven't updated it. Enter the admin password. 9:11 AM. 10:38 AM Bridge mode has been available on Business Hubs since the original 2wire 2700HGV ADSL routers from 2006, to enable business customers to use their own routers (without built in modem). Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. Thanks. Although a free Sonos Boost sounds like a great thing. Quite a long story how we got to the below but in short the way the issue was resolved for me was the below: Three other work colleagues (all with BT) have since done the above and all their systems are working ok now also. Broadband speeds Understand rental and other basic charges, Enter the admin password. Check out our other help articles. - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration.

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