what is a junior ticket ticketek
If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. FAQs 2023 | AFL Membership My Ticketek; Gift Vouchers; SuperJuniorIndonesia on Twitter: "RT @MONSTERGRP: [Notice] @henrylau89 Change My Location Can I use a device larger than a mobile phone (e.g. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Concession and Children's ticket entitlements vary from event to event. We liaise closely with event organisers on matters related to ticket scalping. Note that Mobile Ticket delivery may not be available for every event. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. You can redeem your Ticketek Gift Voucher online through ticketek.co.nz, through Ticketek's mobile site and mobile apps, or over the phone through the Ticketek Call Centre. Tickets can be purchased via our website here, or over the phone on 1300 722 515. Freestyle Kings tickets | Tours and Events | Ticketek Australia 4. Alternatively, contact us for help via 1300 722 515 or membership@afl.com.au and they will be able to provide it to you. What happens if I forget my phone or my battery dies at the venue? Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes. Can I purchase tickets through the mobile site? {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} This is just another way of conveniently storing and viewing your mobile tickets. If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. This can be accessed using the 'Share and Save' button on the mobile ticket. Yes, all events that Ticketek ticket for can be found on the mobile site. General We will be in contact with you within two business days of receipt of this information. They will be assigned the next two seats along (next to Invitee A). You will then be able to add more tickets to your shopping basket and pay for all tickets at once. This is so we can show you upcoming events in your vicinity. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. Don't worry though, until you finalise your purchase the value will remain on your voucher. Your barcode will be on the first page that opens (the homepage). Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? How do I find out the expiry date of my Ticketek Gift Voucher? If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. I had the opportunity to study abroad in Australia during the summer of my Junior year. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. Enter the required information in the fields provided. How long are Ticketek Gift Vouchers valid for? We also regularly monitor our ticketing system for suspicious transactions. No, refundable tickets can only be selected during the original purchase. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Group Bookings are available for selected events and are subject to availability. Group discounts may be offered but do not apply to all events. Ed Sheeran fans left furious as ticket chaos leaves thousands stranded Seating/Section FAQs - Ticketek Australia Set up your My Ticketek account, or check the details in your existing account. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. You will need to provide some form of ID so that the staff can access your Ticketek account details. Are there any events I can't use my Ticketek Gift Voucher for? In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". To purchase more than one set of tickets to multiple events, click on the. Your barcode to access tickets is generated upon your renewal. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. How do I arrange for a new membership card to be sent out? If you want to buy tickets in more than one price category continue through the purchase process and come back to select more tickets before you make your payment, Now select the quantity of tickets you'd like to purchase. If you bought tickets by phone, create a My Ticketek account now at www.ticketek.co.nz If need to talk to someone or you're worried that your ticket might not be legitimate, please contact: - New Zealand venues (excluding Eden Park, Auckland), please contact Ticketek on 0508 NZ RUGBY (0508 69 7842) or +64 (0)4 384 6309 (for mobile and . What is the policy regarding juniors accessing tickets at the MCG and Marvel Stadium? Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Sign In is displayed at the top of the 'My Events' section. Change of mind is not an approved reason. What happens if my phone is out of battery or my network coverage is low when I get to the venue? You are required to present your credit/debit card and photo I.D. FAQs | NZC An event is displayed as "Allocation Exhausted" when all transactions for Ticketek's entire available tickets have been completed. to collect tickets. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. Version 5.22 B82 R0 Children aged 0-6 do not require a ticket, however, they must not occupy a seat. Can I delete the details of my saved credit or debit card? The Ticketek app was also reportedly glitching, stopping people from . Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Promoters sometimes request that a number of tickets be held for promotional purposes. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). These tickets will be cancelled and reissued in the name of the new ticket owner. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? ) Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. The AFL Membership team will be available to assist with general enquiries on all matchdays at the below locations, Marvel Stadium - Membership services office, across from gate 2 (external). Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. How do I gain entry to the venue using Passbook? AFL Membership will provide match-specific information about the ticket redemption process prior to each game. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. How do I check the balance of my Gift Voucher? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). Please see our tutorials on how to reserve seats in the AFL Reserve here. Your region is identified by your IP address. Don't forget, you can update your account by returning to the, Then sign in with your current username (the email address you registered with) and password. If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. 3 0 obj endobj n& ^!$xsC1 E(nnK!d* 8p^38 |w _>c*)iS. The email may have been filtered by a spam filter. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. We recommend that you confirm with your venue whether they have an existing ticketing agreement. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. Limitations on number of tickets purchased. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Ticketek Online Terms of Use and Privacy Policy. If there is no connectivity at the venue, can Passbook tickets still be accessed? The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. How to resell a Ticketek ticket - Tixel Blog Select an event category type from the Genre drop-down menu and click 'GO'. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. Does everyone in my party have to arrive together if I have selected multiple Mobile Tickets? Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? How do I find my tickets once they are in Passbook? Yes, it will. The Payment Form will display detailed information on your ticket purchase. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? If you have purchased concession tickets, you are also required to present a valid concession card. This is an extra security feature giving you the fairest access to tickets by helping us prevent automated and unethical ticket selection and purchase activity, Make sure your selections are correct and then hit the Next button. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Placing seats on hold and redeeming them is limited to online transactions only. Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. More information relating to mobile ticketing will be communicated in the lead up to the season. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly. All venues have seating options available for patrons in wheelchairs or who require assistance. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners.