kenmore elite refrigerator model 795 recall
History would suggest that we will be in the same position in another 6 months down the road. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. I am beyond frustrated with Sears. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. If there is class action, what do we need to be part of it? I found out from Sears Home Appliance guy that it is the compressor. Same issues. My 3 year old frig stopped cooling 4 months after my extended warranty was up and a tech told me all was well with it. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. condenser and compressor. Would take 2 weeks and parts would be shipped to my home. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. Share the good news, like us, and tweet. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Sorin Stockert 3T Heater-Cooler System Infection. THIS THING IS A LEMON! The equivalent new refrigerator costs $3,300. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). You got it, I would have to pay again. Purchased 3/2006. At the same time start looking for a new fridge. After several attempts I finally got in touch with Sears Home Repair. Totally unbelievable that a top-of-the-line unit would fail after 3 years. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. AVOID BUYING LG products. We are retired and just dont have that much to waste on them. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. We called different repair places in the area and no will work on LG Refrigerators. We will never buy from LG or Kenmore! The freezer has stopped working. Model #795-73139-410. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. We've had frosting problems and ice maker problems. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. Our appointment time was between 1pm and 5pm. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. Also the whole system neeeds replaced. I bought it in 2014. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. Been going back and forth with Sears but basically I out almost $1000. I was never notified about them class action suit against them but fully intend to look into it. We were able to finally get a replacement fridge in June 2016. Well he came back today and told us the wrong compressor was sent (wrong number on the compressor) and he would have to re-order the correct one and wouldn't be able to come back until 7/25/19. LG nor Sears will act. I purchase a Kenmore elite refrigerator in 2016 3 yrs. My compressor stop working after 2 years. Jan 20, 2018 - just called for another service call to have it repaired and the next available service date is March 13, 2019. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasnt cooling they said that another complaint file would have to be started before they could replace the defective compressor. Cost is around $1300.00, This is BS, anyone with suggestions. I had to actually take a picture of my inside label of frig with the warranty book next to it! Will never, never, never buy a product from Sears/Kmart again. At 3months thethermostat/ice maker died (covered). I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. What can I do? We have had this unit for just under 2 years. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Can't get service call from Sears until July 8th. I have always had GE Products. LG ice maker not working model LFX31925ST/00, after many issues, not making ice, ice dam in throat of dispenser and now the tray broke while rotating to release cubes, we no longer have a functioning ice maker. I have notified LG and called every repair person with about 50 miles. Two weeks. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. I have an LG 3 door refrigerator that is 3 years old. We did not buy the extended warranty. Down to $750.00, after having to buy an extended warranty. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. Lost all our food. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I purchased my Kenmore Elite 3 drawer fridge in 2018. We purchased an LG refrigerator in November, 2018. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. I didn't call Sears back and still no response from Kenmore. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. This information was slightly different from what we had been told by the person who sold us the warranty plan. This appliance was manufactured by LG. Sad that foreign made products are made so inferior. The ice maker has stopped producing ice and makes noise that doesn't sound normal. Repairman came and steamed all of the ice off of the back and put it back together again. Starting with the LG company. (83 pages) Refrigerator Kenmore 795.7212 Use & Care Manual. BS. Height: 66 in Width: 33 in Depth: 32 in. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. It stopped working in October of 2021 . I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Let's file another one. Now today 2-5 years later and 3000 in a fridge I have nothing. I cannot afford that. Sears wanted $300 more for labor costs than my local guy. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! We contacted sears and was told that our warranty had expired. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. No more sears for.me!! They advised me that this is a known issue and it is the compressor. I purchased a Kenmore Pro, model number 795.79993.510, on 12/4/2015. Notice ice wasn't being made & freezer not cold. Model 795.7133.410. Most have 5 or 10-year warranty, but not my model #795.7249.11. Bought Kenmore Elite Model # 79551833412 from Sears Store. If there is a class action suite against LG refrigerator please notify me. I paid for a sears service person to come and assess the issue. Service Tech did not show. We bought an LG french door and 6/7/19 the compressor went out. Scheduled 2nd appt. Hers quit cooling or freezing this week August 23, 2022. Kenmore do warranty for only one year because they know that they are going to stop working. Called Sear Service and was told the soonest someone could come out was 5 days later! It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. The compressor is not running. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. The repair service told them exactly what I said. The conclusion we came to he didn't want to change the Compressor. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. I bought most of my appliance from sears. Refrigerators should last more then 2 yrs. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. What a rip off, these foreign products are to the American Consumer. Last LG appliance I will buy. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Looks like another class action lawsuit is needed for these Kenmore refrigerators. I am extremely unhappy. Our fridge went out 1 year 5 months after we bought it. He said the compressor is completely shot, and it's not worth it to replace the compressor. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. and $100s of dollars of food each of the 3 times this compressor went out! HELP. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Step 4: Clean the Compressor. So far 2 compressors, the condenser and dryer and freon have all been replaced. I have never been so disgusted with the lack of a company trying to resolve an issue. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Kenmore 95683 3.1 cu. I never received a recall notice or anything. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Repairman called into LG to get circuit board ordered and the LG tech refused to help him. Last Monday April 23 Refrig stopped working. Our service tech from a local LG company is baffeled. We contacted LG who said the compressed would be covered under warranty. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. I don't have the money. They said we had the door open too long the day prior. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. 74025. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. Yet its been a week and our refrigerator still does not work. Tried to cut back. Replaced FF evaporated. Mine didn't even last that long. We completely remodeled our kitchen in March 2018. . I currently have Mainteance agreement and they have failed to repair my refrigerator. No wonder they are going bankrupt, I paid $2200 for this refrigerator and have only used it 11 months when it quit working. 04/18/2015 till July. But he didn't bother to check anything - same "not cooling" is happening. But appliances can break down. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. This website is a partnership among six federal agencies. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! Bought refrigerator in 20l8 compressor just went out 2022. Do these big companies even care? I Called repairman cost me $98 for him to come out and check it. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. Finally realized that it was coming from the back of the fridge. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. Tech support check and schedule tech to come out today. Bought the kemore elite model 795.73157.610. Refrigerator stopped working (cooling and freezing) April 15, 2020. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Kenmore review: kenmore elite model 795.74043.412. Yet my temp reading still said -3 / 33. but hot as all get out. I am currently in the same situation. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I have lost all confidence in LG and their Sears repair techs. Shop Kenmore. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. I am being charged for a replacement compressor. They should not continue to sell this junk. I thought this would last my family at least 10 years but only 5. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. I have a Kenmore Elite LG refrigerator. It has a tube heater, but you can't get to it. I thought this refrigerator should last at least 10 years but we got less than 4 years service from it. New Compressor is the"UPDATED UNIT with UPDATED SOFTWARE in the PCB. Id love my money back . I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. We tried to buy a replacement, . This 10 day wait was supposed to be and "expedited" appointment. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! The last refrigerator I bought is still running after 16 years with no problems at all. LG & Sears Kenmore Refrigerator Recall . When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! Chgo IL. I have a Kenmore Elite model 795.72059.112 frig. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. Model #785.7404.410. Not knowing how long the new compressor would last, I bought a Whirlpool refrigerator. Why is my model not included in the Recall? Now my question is Did they think the refrigerator would fix it self? This is definitely not fair to the consumer for this company to steal our money. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021.
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