spotify linked to alexa but won't play

Want to know more about this website and me? It has been immortalized in modern-day pop culture and has millions of users worldwide. Some face the problem only while playing a particular Spotify playlist. Just click below, and once you're logged in we'll bring you right back here and post your question. The main benefit of an OLED display, aside from its increased image quality, is . Your phone sometimes defaults to the free account making Spotify unavailable for users from countries where a premium account is required. Check whats the latest version of software that should be installed for the Echo device from the Amazon website. Tips to Troubleshoot Alexa Not Connecting to Spotify Issues, 2. Please see below the most popular frequently asked questions. Hopefully, it should connect to Spotify. Besides playlist names, you should check the names of your Echo speakers (if you have more than one) and groups as well. Amazon Echo speakers let you stream music from various services and devices. Keeping your apps updated is a good choice for they fix bugs in the app. Lets get stuck right into it, shall we? And makes me even more so not want to pay for a Spotify subscription. Then go to Settings > Music & Podcasts > Link New Service and select Spotify. While we are here, we may as well try to knock it out of the park entirely and restart the phone that has the Alexa app installed on it. At SmartHomePerfected our information is accurate and unbiased. You might have accidentally muted your Echo device. Spotify is the default music selection. So turn off shuffle on Spotify to fix the issue. Best answer by UKMedia 28 March 2019, 10:00. Hey there you, Select Spotify, then Link account to Alexa. View in context View all replies Alexa doesn't play my playlist from apple music Welcome to Apple Support Community If none of the above fixes have worked for you, the next logical step is to have a quick check of your settings. Enjoy your favorite music on Alexa-enabled devices with voice commands. You can make Spotify the default music service in your Amazon Alexa app with these simple steps: Open the Alexa app. Locate the Alexa app on your Android or iOS device; delete it and then reinstall it. These, as mentioned above, are normally those playlists that contain punctuation, acronyms or other words that are difficult to pronounce. The app will ask you which type of group you want to create -- tap Multi-Room Music. Tap on Spotify. If you havent done this before, weve laid out the steps for you below: 3. We will try to help you fix a variety of issues you face while using Spotify with Echo. Alternatively, open the Alexa app on your phone, you will find the now playing song at the bottom. I can make the Spotify App connect and play audio to each Sonos with absolutely no issue. Step 2: Tap on the three-bar icon at the top and choose Settings. To edit the name of a playlist you built yourself from within the mobile app, click on the relevant playlist, hit the three dots button in the top right of the screen and click Edit Playlist. Click on the "More" section in the bottom right corner. But it is strange that the web page shows me the "Premium" option. You can do so by removing them from the background running apps. First up, go into "Alexa settings" and then into "preferences". that worked (at least for now). If you cant link Spotify to Alexa, or if the two keep getting out of sync, we might just have a solution for you! This will make you get your podcasts and the music. Also, ensure Spotify is set as your default music provider in Alexa. The content remains unbiased and authentic. Here's a few fixes! Amazon Music. Spotify Is Overhauling the Heart Button. When I say "Play music" it says "I can't find music in your library". I follow a playlist called A Song for Guy (BBC 6 Music) which Alexa refuses to play, probably because of those awkward brackets. So head over to your Amazon Echo device and unplug it from the power source. Next up: Spotify has great competition from Apple and YouTube Music. Choose Spotify as your default music player. Try calling Amazon and Spotify customer service, and describing your issue to them. Reminder: Your Spotify account needs to be on Premium to use voice commands in controlling your music with Amazon Alexa. Go to Music. If it still doesnt work, try power cycling your Echo device (more on that in #9). Find the icon CONNECT TO A DEVICE. Keep reading as we go over the reasons Alexa has trouble playing Spotify, and how to fix them. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. Note: Occasionally, Spotify-related issues arent the only ones. Depending on your location, Alexa may only work with Premium Spotify accounts. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. The Big Tech Question is a joint venture between, getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. If. For more general advice on getting Alexa to play exactly the music you want, read this excellent piece from my colleague Tim Danton. the solution was starting from scratch rebooting Alexa and going through the whole process again. Few Spotify users suggest that if you enabled the shuffle feature the last time you listened to Spotify, it would cause problems with Echo. Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). 1. You'll be notified when that happens. If you are using Amazon Music try deregistering the device from the my content and devices pageand then signing back in. For some users, Alexa says its playing Spotify but no sound comes from it. Update your software for all your devices. Tap Music &. But it refuses. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. Launch the Alexa app. Next, just turn up the volume to see if the music starts playing. Check Your Default Music Service Settings. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. In the slide-up prompt, tap Delete App again. Its the bottom center on android alexa app. Press the button that logs you out and exit the app. Tap on Storage followed by Clear cache. I've tried removing Alexa entirely from the Sonos One and re-adding it. Check our guide on how to link Spotify and make it default in Echo. Uninstall and Re-Install the Alexa App, BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? I have an android so I was able to find the apk for version 2.2.359773 of the alexa app, downloaded it, linked to spotify no problems (using a vpn for USA), set as default for music, deleted old version, installed latest version and it was linked (VPN off, situated in Romania). How To Fix Alexa Not Playing Spotify 1. Open the Required Firewall Ports. Open the Spotify app and re-pair the Echo once your phone has booted. How to make sure Spotify is the default music service of your Alexa device. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. Heres a list of basic Alexa commands for Spotify. One is Premium while the other(s) Free. Confirm your choice. Is the Alexa app on your device up to date? Programming A GE Universal Remote Instructions. If not, continue to the next troubleshooting step. Here is how to clear the cache on both Spotify and Alexa. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. I also established it as default music service. Note: in the Spotify app, I do the login using Facebook also, and I access to my account of Spotify withPremium functionality available. My friend is a paying customer and gets Spotify to work. Hi Simon, I cant fine voice assistant menu in the settings menu of Spotify. To get started, log in to alexa.amazon.com. Alexa, stop. To disable shuffle play, click the Shuffle button. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. Step 3: Tap on Music followed by Spotify. After this, link the account back up again using Alexas music settings. One of the apps couldve had a bug that was preventing them from connecting. You should check and increase the volume of your Echo speaker. Click Profile in the upper-right corner and tap Account. Step 2: Copy the song's link to download and paste it in the empty bar in the SpotiKeep converter. Heres how to reset using the Echo speaker: Hold and press the Microphone Off and Volume Down buttons for 20 seconds. Then go to the playlist you want to copy, click on the first track and press Ctrl + A (Windows) or Command + A (Mac) to select all the tracks in that playlist. Sometimes, only clearing the cache can fix when Alexa won't play Spotify. This is what worked for me. Back to the "Setting" screen, click the "Choose default music service" button and select Spotify as the default music . As we always do with these guides, well kick off with the simplest solution first. Tap Settings. Finally, go to Visit Music Settings andtap Change to make Spotify your default music player. Your copied playlist wont get any new songs added to the original, followed playlist, but its the best we can do! Tap the menu in the top-left. Maybe youre not the only one whos experiencing connectivity problems at the moment and the apps are just bugging. I cant get my alexa devices working properly again. By the way, the online support works very well. Clear The Data On Alexa And Spotify Apps. I dont have Spotify. Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. To connect Spotify to Alexa, open the Alexa app and tap More. Solved: Alexa / Echo Not Answering My Voice Commands. Navigate to the settings menu on your Alexa app and then select Preferences. On the Spotify website: Yes, rebooting the device helps to apply any recent change youve made in the Alexa app to your Echo device. Enter your email address to subscribe to this blog and receive notifications of new posts by email. People having premium Spotify membership can stream music on Alexa but later all the Spotify members were allowed to stream Spotify music on Alexa. 3. scroll all the way to the bottom and you will see a list of music services. If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. You can use it for a whole range of tasks, linking it up to any smart device you have in your home and controlling your environment with ease. Choose Amazon Music. Unlinking, relinking, logging out of everything,changing namesnothing workeduntil.. Thank you very much for your comment. To clear the cache on Android Go to settings and app Click Spotify and Storage Tap and Clear cacheand app data To clear the cache on iOS Go to settings Click Spotify Tap on theOffloadapp Echo Dot 5th Gen | Charcoal Features: With bigger vibrant sound, helpful routines Alexa To check to see if youre still logged into Spotify follow these directions. That changed in 2019 when Spotify gave the same privilege to its free users in countries like the U.S. and Australia. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. And please click "Link Account on Spotify".Then a window will pop up next, and please click "Log In To Spotify" to link your Spotify account to Alexa.2 Set Spotify as Default Music Service . Link your Spotify account through the Alexa music settings. Check our tips to set up Echo like a pro. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. Not only Spotify, but you can also use any music services on Alexa with a voice command. Call Amazon or Spotify Customer Support, Cant link Spotify to Alexa The Verdict. To rename a playlist, open the Spotify app and tap on Your Library tab. If it is, great. That way you can expand the range of your Wi-Fi router and you wont need to move closer to the router in the future. If unplugging the device didnt work you can do a more aggressive reset. First, unplug the device for 30 seconds and then plug it back in. Follow the instructions above in the heading How To Link Spotify To Alexa.. Set Spotify as the default Make it so you don't have to say "on Spotify" at the end of your voice commands: In the Alexa app, tap the menu in the top-left. Hopefully, things should be sorted then. My Echo 4 was not seeing playlists in NY Amazon Music. 100%. Another very common reason why Alexa is unable to play music from Spotify is that the users have accidentally or forgetfully logged out of their Spotify account. If youre struggling to get your selected sounds playing through Amazons speakers, heres a guide to getting the songs you want through your speaker. Thank you very much for your help. How To Connect Phillips Hue Bridge Without Router? Note: Some Alexa services and features can vary by country and device type. For a complete list of the commands, visit the Amazon website. Click the button that says Disable Skill. In addition to the troubleshooting you've already tried, I'd also suggest disabling, then re-enabling the Spotify Alexa Skill: Open the Alexa App. Don't Miss Out On Latest Home Automation Product Updates. The post has been updated now. Again, these issues might be temporary. However, if they persist, you should check other solutions. So, for example: By the way, you know you can shuffle playlists, right? but when asked to "play spotify" I correctly get Alexa saying "playing Spotify" but then no audio. The next thing you can do is initiate a soft reset(restart) of both apps. I don't know, again, if this happens forall Premium users or if there is a kind of problem with my account orconfiguration orwho guess what. In the last year, it cant find that playlist. This writers advice is common sense stuff and doesnt fix the glitch, The Big Tech Question delivers straight answers to the biggest questions in tech. Select your Echo speaker from the list of devices. Yes, we admit that this might sound a bit ridiculous. Find the IP address of your router. Spotify has two main options for saving the current song for later: a heart button, and an "add to playlist" button. I try to ask alexa to play any radio station, she tells me the station bit doesnt play it. Then, tap on the Update button. Then, reinstall the apps and open them. Or maybe does Alexa think that my account is not Premium? Make sure youre installing the current version of Alexa. Once you get to this page scroll down and click on Settings. Now scream "ALEXA PLAY SPOTIFY!! Since Echo devices update automatically over Wi-Fi, you need to let it sit for a while (half an hour, maybe) and it will receive an update automatically. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. Lately spotify is missing as a music service in the alexa app. With this step, youll get a high chance of getting it fixed. Open Your Alexa App and Click More. Alexa, play my cheesy 80s music playlist.. Welcome - we're glad you joined the Spotify Community! Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. We'll send you an e-mail with instructions to reset your password. Forgetting the Echo device from the Spotify app has also proved beneficial for users. I am a free customer and Alexa refuses to play my lists. Investigate the causes described in this article. Connect speakers: Pair up to 8 MEGABLAST and BLAST for more immersive sound or 2 speakers for stereo mode. Click On Music and Podcasts. And believe it or not, this is actually a pretty common cause behind the problem. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-2','ezslot_14',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-2-0');You may already know how to clear the cache on your phone, but Spotify for some reason has its own cache that needs to be cleared out on occasion. Possibly, the volume is too low or muted, or your Alexa device has a cache or app issue that needs to be cleared. Once the Echo has completed the setup, follow the instructions on your Alexa app. If your Spotify and Alexa have been linked up correctly, Alexa will show up as a connected device every time you open Spotify up. Tip: Did you know you can use your Echo device to call people? Try turning off Spotifys shuffle feature to help fix the problem. Aug 2019 - Oct 20212 years 3 months. If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. This means that the reset has been a success and that it is ready to be set up with your phone again. 2. Also disable/remove the skill on your alexa app then enable it again and after finishing all the enabling steps just say: alexa play from spotify and it should work again just fine. Then, you will be asked to sign into your Spotify account. Step 5: Go back and tap on Enable to use for the Spotify skill. Once you've linked your Spotify account to Alexa and set it as the default Music provider by following the steps in Section 1 above, you're ready to easily play a Spotify playlist on Alexa. But if not, proceed to the next step. Perhaps your phone and/or your Echo device are not within range of the Wi-Fi router. Things that are likely to flummox Alexa include punctuation in playlist titles or acronyms (such as NASA). Next, wait for about 10 to 30 seconds and plug it back in. If not, try clearing Alexas cache as well and then restarting your phone before moving onto the net step. Only Spotify and Pandora paying customers can link their playlists. To sign out, open the app, click on Settings, and scroll down. Nothing works. Learn how to connect Spotify to Alexa with this step-by-step guide. Is it possible that your Wi-Fi router is shut off? Unsubscribe at any time. You will find your Echo device. To activate a playlist using the app, do this: Open the Alexa app and tap on Play. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-large-mobile-banner-1','ezslot_11',168,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-1-0');For a third or fourth generation Echo, press and hold down the action button for 25 seconds. Once its unlinked, close the app and open it back up. Did it work? Go into Spotify, settings, voice assistants, and link. To verify that, open the Alexa app and go to the Devices tab. Select Music and Podcasts. Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. We shall start with the basic fixes first that tend to get overlooked. For a second-generation Echo, press and hold the MICROPHONE OFF and VOLUME DOWN buttons simultaneously. Look for Alexa in your App list that has access to your Spotify. The only thing that worked for me after trying all the other solutions was logging into my spotify account from a web browser and on the account settings, on the lower left youll see the option Apps, click there and disable spotify. Then drag the tracks from the current playlist to the name of the new one on the left-hand side of the screen. Email Barry at barry@bigtechquestion.com. Feb 28, 2023 12:22 PM EST. The initial voice command may not work if you have a Spotify account connected to your Echo speaker. As an Amazon Associate we earn from qualifying purchases. Guess somebody fixed something, but it'd be sure nice to understand what happened via some transparency.. 2. If thats not the problem, perhaps your Alexa device and phone are not connected to the same wireless network. Unstable internet can also cause connection issues between Alexa and Spotify. Did it work? Then there will be a list of music streaming services (supported by Alexa) showing up. If the issue persists you will want to reach out to customer service directlyfor device specific troubleshooting. It can't even work out when my 3 boys play their shit music on my Spotify account. Resetting your Alexa removes all the configurations and settings you have made. At this time last year, nobody expected Mitchell to be on the move just a few months later. I've tried removing the Sonos skill from Alexa and re-adding the skill. ". The easiest way to deal with this is to rename the playlist from within Spotify. If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. Heres how to use the Spotify Connect feature: If everything had been fine before, power cycling your device is the simplest solution. Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. This solution works especially if you have multiple music players on your Alexa app. SOLVED: Go to https://alexa.amazon.com then settings > Music & Media > Spotify > Unlink your Spotify account from Alexa, then relink it. Update Alexa & Spotify App 4. To use Spotify with Alexa, you need to link your accounts. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? It can also be that your Echo device needs to be power cycled, and there are cache and app data issues with both Spotify and Alexa that need to be cleared. Children's books don't have that many words on the page either, which again helps get around one of the bot's biggest limitations. To play an exact playlist, say: Alexa, play [the name of the playlist].. Once done, relaunch the app and see if the "Alexa won't play Spotify" issue is fixed. On your iPhone or Android smartphone, open the Alexa app. The actions necessary to reset an Amazon Echo device vary by model. From settings, click into Accounts. In a web browser on your Mac or PC, log in to your account on the. When you try to get Alexa to play Spotify, is she saying Your Spotify account needs to be linked first? However, it does not affect our editorial integrity. Once its downloaded, connect Alexa to the desktop player. On February 27th, the Toronto-born singer-songwriter has become the first artist on Spotify to hit 100 million monthly listeners. Also, restart your router and mobile device and then try to connect to Spotify again to see if it fixes the problem. You should also position your Amazon Echo device away from metal objects, microwaves, baby monitors, and anything else that could interfere with your Wi-Fi connection. You dont have to add my, which might confuse the app, and Alexa would reply that it couldnt play it. Find the skill under Your Skillsand select it. DIY How-To Guide 2023. You can either disconnect Spotify from Alexa via the Alexa app, or on the Spotify website. As soon as you have signed in, go into the settings. First up, go into Alexa settings and then into preferences. So, follow the steps below to disconnect Spotify: And thats all you need to do to disconnect Spotify. First up, youll need to log in to your Spotify app. Tip: Setting Echo for the first time? So, to clear out those bugs, simply clear the apps data cache and then give it another try. Check if Amazon Alexa or Spotify have any updates you need to install. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman), Ive just tried all of the above and its still greyed out its becoming very frustrating Amazon was no help when I phoned them they told me it was Spotifys problem not theres even though its on amazon Alexa app, I am having same issues. Most people stream music on their Alexa devices via Spotify. So, better disable it. After linking, if you want Alexa always to play music from Spotify instead of other music services, you should make Spotify the default music service provider. If that still doesnt work, move on to the next solution. Once disabled, select Enable To Use. Connecting your Alexa system to Spotify is usually a seamless process. These apps may not work everywhere in the world but there is a fix. After this, link the account back up again using Alexa's music settings. As an engineering graduate, I love the idea of using technology to transform how we engage with the physical world. Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. 3) I can see that my account is premium, and I can't see the last songs that I have been listeningthis morning in my Sonos Beam (I used Spotify app andconnect to the soundbar from my mobile phone). While you here, let's have a fun game. If all else fails, reach out to the companies and ask them what course of action they recommend or leave a comment below! Podcasts dont seem to be a part of this action thought. To make it a bit easier, weve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps. I hope Spotify fixes this in the future. As you can see, there may be several reasons behind the connection problems, so be sure to try all the troubleshooting stepsone of them should work for you. Note that Alexa might not be able to open your new playlist immediately, because it seems to take time for Alexa to refresh your library of playlists. If you dont have at least 1-2 GB, you should free up some space for your apps. But if not, continue to the next troubleshooting step. Tip: Dont know when to update an app? Alexa wants to default to Amazon music because they are both from Amazon. Open the Alexa app for Android, iPhone, or iPad. So, the first thing you will need to do is have a look to see if they are connected. First, create a new playlist with an easy to pronounce name. Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. Next up, you will need to choose Spotify from the music and podcast section. A quick way to resolve such issues is to simply go into both apps and clear the data. For that, go to your account settings followed by Apps. Click on that. You can also do it on the web. AI won't take over the world! So thats how to fix connectivity issues between Alexa and Spotify. Switch back to your browser and go back to the Alexa site 4. Are they still not communicating correctly after you have linked your accounts? If Alexa wont play Spotify, there could be issues with the login status of your music app. Don't worry - it's quick and painless! The process for this is relatively straightforward. Any suggestions? Tap the menu in the top-left. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Go to the Settings menu on your Alexa app. The easiest way to do this is to change your default preference to another service (such as Pandora or Amazon Music) and then to Spotify again. This doesn't take all that long to do. When installing or maintaining electronic devices in your home, make sure to observe the manufacturers instructions at all times. More so, Amazon Echo devices work with the 2.4GHz and 5GHz Wi-Fi network bands. Its that simple. If you have already linked Spotify, click Default Services under Account Settings, and ensure Spotify is ticked as the Default Music Library, as shown below: Alexa can be ridiculously fussy about the wording you use before she will play your Spotify playlists. Open Settings. But if not, see the next step. To do this, you need to download the desktop player if you havent done so already. To disable shuffle, open the now playing screen on the Spotify app. Open the Amazon Alexa app, then tap the menu button in the upper-left corner. I am very disappointed this wasnt advertised. A regular novel, according to Writer's Digest, should be between 90,000 and 100,000 words. Go to the settings option and remove Echo. This could be why Alexa and Spotify are not able to communicate. This fix is especially good if the problem has only recently reared its head, and everything had been fine before. Just follow the steps below: For quite a few of you, that should be the problem resolved. Check to see if the mute button is turned off. Open SETTINGS, then tap on MUSIC & PODCASTS. This should have resolved the problem for quite a few of you. I tried everything and couldnt connect through the app. Linking Alexa to Spotify offers full control of playback and the very best of your library, with lots of commands for seamless control of your music, plus the Alexa Equalizer that allows you to fine-tune the audio. Tap on the three-dot icon next to the speaker and select Forget this device. Check Your Default Music Service Settings. Tap More. If you are still not able to play, then try the next step. The device should then flash blue then orange again signaling its ready for setup. Check out these possible cases and solutions, and try to connect the two again. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'technologyrater_com-narrow-sky-2','ezslot_21',177,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-narrow-sky-2-0');Another possible fix is to change your phones language to US English. Spotify Not Connecting To Alexa?

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