palmera vacation club lawsuit

Hopefully the refund will post in a couple days! Recent Reviews If we can verify it in our system, an email will be sent to you with your password. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. My decision to purchased was based on lies. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. The first clue should have been that the Quest We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Resolution Sought I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. He started to get pushy when he got into his sales pitch. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? A timeshare is not what you may think it is. The only outcome youve been selected for is a fleecing. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. They sat us down with our salesman in a large room. All content should be genuine and unique to the guest. Now I have 2! We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). You wont have to exchange your vacation week or points. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. So they could either buy it back or he'd just quit making payments, so they let him out of it. Creating memorable vacations for our members. Fla. This review was chosen algorithmically as the most valued customer feedback. For a better experience, please enable JavaScript in your browser before proceeding. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I want to close my bank account in hopes of getting away from these vultures. Claim it and get a lot of features. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Write reviews, ask and respond to questions, You must log in or register to reply here. $12,000. Palmera Vacation Club has been in contact with Ms. ***** File No. Coral Sands was sued, alleging fraud back in 2006. We didn't start to look into it more until we got home Sunday night. These vacations are limited. To use our mobile site, please enable JavaScript. Read full review of Palmera Vacation Club. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Our records indicate the company failed to respond to the one complaint brought to its attention. RCI, LLC is not responsible for any activities or services provided third party providers. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Lets say you take a week-long vacation every year somewhere new. We are dedicated to delivering vacation memories that last a lifetime. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. What is Palmera Vacation Club's Instagram? Location. BBB is here to help. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Bath 2 . The latest review amount billed was posted on Feb 28, 2023. 602357907. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Weeks Float . Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Read full review of Palmera Vacation Club. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Each unit is professionally decorated and refurbished every year. This will surely increase the credibility of your complaint. Read Also: Sailboat Vacations In The Caribbean. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. It's clear there is no intention of honoring that. I just feel so bad for all of the people that get swindled by vultures like these. Consider how much of your income goes towards bills and what you have left over at the end of each month. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. I suspect this goes on all the time. Scam Clue 5: A promotion that poses as an investment. We didn't start to look into it more until we got home Sunday night. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Unlimited Vacation Club - Members Only Please! Please let me know about a class action lawsuit against Palmera if one exists. We stayed at the Island Links and attended a timeshare presentation. Book by 8/15 for travel through 12/15/22. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Nothing that the salesman presented to us was VSI the company that supposedly sells your previous timeshare is also irreputable. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) We arrived at 9am along with dozens of other potential buyers. Must call to book. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. They were looking for Maintenance fees. get quotes and more. Nov 15, 2016. To learn more, check out our blog What is a Timeshare and How Does it Work? 213. All Rights Reserved. Scam Clue 4: A promotion demanding that you act now or lose the deal. I am respectfully asking for a rapid response. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. He showed us the availability for the following year during the same week we purchased. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Recommended Reading: Best Places To Invest In Vacation Rental Property. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Phone number +1 888-887-2563. To be updated with all the latest news, offers and special announcements. Should I contact the finance company as well to let them know we have canceled the contract? So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. All prices are based in U.S. dollars (USD). Respectfully, Member Services DepartmentPalmera Vacation Club. I just want out. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. This allows us to verify that our reviews come from real guests like you. The complaint has been investigated and resolved to the customers satisfaction. If we can verify it in our system, an email will be sent to you with your password. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). First off, I want to say that the people from Palmera are so hard to get ahold of. BBB Business Profiles may not be reproduced for sales or promotional purposes. We traveled to Hilton Head this past week to listen to a timeshare sales pitch with Palmera Vacation Club. No. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Does anyone else have experience with this and any advice? My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. No response. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. Copyright 2020 Business Consumer Alliance All Rights Reserved. Write reviews, ask and respond to questions, This business is not a member of Business Consumer Alliance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Theres nothing worse than a cramped hotel room and lack of personal space. As a matter of policy, BBB does not endorse any product, service or business. Verified customer. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Vacation Club membership. (free membership giveaway for every 50 subscribers!). get quotes and more. Write reviews, ask and respond to questions, Please dont include personal, political, ethical, or religious commentary. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Theres a lot of noise out there. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Can any body help me? International Association of Better Business Bureaus. He also danced around answering a lot of questions. This offer only applies to new reservations. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Theyre selling pie in the sky, and Marie Callender is better at making pies. I've had my bank account since 1975 and want to keep it. At our age changing made sense if this transition occured. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I became a member in 2015 and was generally happy. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Had enough of Palmera. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Must call to book. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. Who do I contact??? You May Like: Disney Vacation Club Rentals Grand Californian. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. With points, you have the utmost flexibility with booking trips where and when you want. After reading the contract, I did not feel comfortable. Learn how the rating is calculated 1 complaint. This sounded good to me as my current time share only gave me one week and a one bedroom. Some. go back to original rules when we joined or get out of contract. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Thats just false for anything thats not outright property ownership. Did they give you any bonus items ? We did not need Palmera without this. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! Box 7602, Hilton Head Island, SC 29938. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. Others, however, ask you to pay big up front for some promised future benefit. Who do I contact? All-Inclusive resorts may charge a mandatory all-inclusive fee. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. At least I can dispute the credit card charges. #3. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Also Check: Free Vacations For Cancer Patients. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. And we prefer to vacation by ourselves instead of as a group. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. All rights reserved. You can find contact details for Palmera Vacation Club above. The trading power we were supposed to have with RCI was incorrect. Perhaps, the finest resort community along the Atlantic Coastline. an attorney but they refused to negotiate with him. Someone's going to jail and it isn't me. After researching and finding this site (thank God!) They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Complaint Resolution Index (CRI) Explained. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. This will surely increase the credibility of your complaint. Barcelo bought out Occidental right . Palmera has an "F" rating with the BBB. Type in the email address you registered with. Washington Seller of Travel Reg. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. BBB reports on known marketplace practices. Sleeps 8 . Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. File Complaint We purchased a timeshare with Palmera. Some systems only allow USPS. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Amount Settled: $0.00. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. The big-dollar travel clubs are the ones should be subject to your scam scrutiny. With the average cost of a timeshare, you will have already made up what you paid for and more! It may not display this or other websites correctly. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Mr sheldon kept on with his attack he threaten to f- up our credit. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Help please. We were blatantly lied to about our purchase. You can call member services, leave messages and never get a call back. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. ST-36515. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. Nothing that the salesman presented to us was true. We attended the 90 min presentation this past weekend in Hilton Head Island. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Etc. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Please visit RCI.com for details. Your contribution should be yours. Login. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Desired outcome: Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Good luck! Usage Type Annual . When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. If I were you I'd get out of there as quick as you can. After purchasing, I was told to just click Book Me and schedule my trip. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Share. Re: Palmera Vacation Club According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. The travel prices the salesman Vacation Club. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Extra VacationsSM getaways prices are based on a seven-night stay. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. What is the cost??? The most helpful contributions are detailed and help others make better decisions. Proudly SupportsTimeshare.com. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. The travel prices the salesman Palmera Vacation Club. In We purchased a 3000 point timeshare for $12, 500 from Palmera This was a hassle no doubt. At this point I am willing to let them keep the money they sham me out of. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). I got a call in January. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? How do I get out of this? Barcelo/occidental vacation club is a rip off. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. Palmera Vacation Club Members Association, Inc. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it.

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